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Carrying out test purchases, a "secret shopper"

One of the famous types of detectives is that they are able to blend in with the crowd. For example, there is such a mystery shopping service in English. The normal buyer in appearance, but in reality - a secret shopper.

Inspection of the trade performance of a detective goes unnoticed, but according to a strict schedule. The main task that no one realized that it is a check, complete secrecy. But the results of its assessment of the quality of trade takes place and recommendations on how to improve service.

Mystery shopping service requires advance to prepare a script that should be checked: the quality of the calculations, price tags, healthiness, lighting, attitude to customers, and of course, the means of camouflage and legend, not to be discovered and unmasked.

However, mystery shopping is not just walking around the store, selects and pays for his goods. One alternative services when playing detective himself from the so-called hard pickiest buyer, who got up in the morning on the wrong foot and dissatisfied with everything: price, quality of goods and services, etc. The task - to provoke a little housekeeping staff on appropriate action. Or another option when a detective shows illegal acts that would identify the vigilance of staff. For example, the twist in the hands of small goods, for they would be looking at, and then a "mistake" to put it in your pocket, not in the basket. In that case, of course, it is difficult to do without the exposure session.

Another case is easier, Detective persistently asks sellers details about the product and its qualities and varieties, device prices, etc. The purpose of verification - check your knowledge of the employees of the goods, the conditions of sale and other information that the seller has to know and tell the customer.

Oil and gas production in Donetsk has no material interest in the results of the inspection, therefore, the accuracy of testing is significantly higher than the internal tests and test purchases. Such services are in demand for mystery shopping in any online business or franchise, where there are no permanent presence of the owner of business, all employees hired, in addition, mystery shopping in Donetsk need wherever serve clients: in addition to stores, this pharmacy, hairdressers, shops indposhiva, fueling washing, cafes and restaurants, boutiques and even exhibitions.

Different businesses need different checks. For stores, especially big ones - the most current test - test purchases. Ukraine has become the latest to introduce such a service, it is immediately possible to raise profits and reduce losses. Every business requires its own checks for the boutique with fashionable clothes need a specialist in the fashion that understands the intricacies of such trade opportunities seller. Accordingly, the value of mystery shopping services is higher in those industries which require more specialist skills.

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В основном сейчас у людей видеонаблюдение ассоциируется с огромным количеством камер, размещенных по всему дому или офису.

  • The main principle: a satisfied customer.
  • We do our best to accurately carry out the work. The first rule that guides us in our work: the right to privacy of its customers. The information you provide to us, in any case will not be the property of third parties.
  • Second rule: The customer has the right to know about the future performance of its order. Therefore, we will never mislead our customers. We do not promise, we do.
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